Well put. With time most technicians will be given a shot at most of the business in their area. The trick is whether or not the tech has the technical ability (and business savvy) to manage those clients year after year.
There's no magic formula. Do good work and the rest will take care of itself.
Tom Servinsky
----- Original Message -----
From: mccleskey112 at bellsouth.net
To: Pianotech List
Sent: Sunday, April 13, 2008 11:11 AM
Subject: Re: Courtesy Call
Simply said, there two thing that need to be done to be successful in business. One is to locate business and the other is to keep business. Find a way to locate piano owners and let them know you are available and try to keep the customers you get. Easier said than done .
Gerald McCleskey
----- Original Message -----
From: Greg Newell
To: 'Pianotech List'
Sent: Sunday, April 13, 2008 9:22 AM
Subject: RE: Courtesy Call
If this is in response to my post, not necessarily. Keeping things positive just may change their attitude on a different day. They might just be having a bad day when you call but remember your positive attitude and call you later. Otherwise, yeah. C-ya! But still, a positive approach gives them less of a reason to complain about you to others if they were even thinking about it.
Greg Newell
Greg's Piano Forté
www.gregspianoforte.com
216-226-3791 (office)
216-470-8634 (mobile)
From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of Floridapianosvc at aol.com
Sent: Sunday, April 13, 2008 10:07 AM
To: pianotech at ptg.org
Subject: Re: Courtesy Call
In other words, "so long". = : (
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