I've been reading this thread on charging for repairs-that-fail with interest. I don't want to be ridged but in general I've always thought of a repair as a repair...i.e. it's either fixed or not fixed. If it's not fixed I've not felt that I could charge the customer for not fixing it. If I've had doubt about a possible fix working, I've explained it to the customer and left it up to them if they want to pay for an attempt at a fix. If I'm confident I can fix something and I fail, then I don't charge. I've just never figured out how I'd list it on the invoice. Something like: "couldn't fix (whatever).....$10.00" ?!? dave David M. Porritt, RPT dporritt at smu.edu From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of Fenton Murray Sent: Saturday, April 19, 2008 12:49 PM To: Pianotech List Subject: Re: Failed string splicing -- charge for time? Do you charge for your splicing attempts that fail? :-) Any repair that I consider my self an expert at I charge for, if I'm learning or experimenting and it fails, I might eat it. Fenton ----- Original Message ----- From: John Formsma <mailto:formsma at gmail.com> To: Pianotech List <mailto:pianotech at ptg.org> Sent: Friday, April 18, 2008 3:36 PM Subject: Re: Failed string splicing -- charge for time? On Fri, Apr 18, 2008 at 9:50 AM, Joe And Penny Goss <imatunr at srvinet.com> wrote: Hi John, With the concert use and distance. I would not replace the string, but alter the damper head to control sustain. I have never been able to splice a Yamaha bass string. The swedge seems to be too close to where the knot is, and the string breaks again every time. But still I try to splice. Joe, The strange thing about it was that the damper worked without needing any modification. I should have mentioned before that the splice was above the pressure bar. The string broke at the tuning pin. Do you charge for your splicing attempts that fail? :-) -- JF -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20080419/da7d6edd/attachment.html
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