I get calls from customers that haven't been tuned in more than 10 years as a result of periodic reminders by post card. Don't give up on 'em! Dean Dean May cell 812.239.3359 PianoRebuilders.com 812.235.5272 Terre Haute IN 47802 -----Original Message----- From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of Phil Bondi Sent: Saturday, April 19, 2008 11:44 PM To: Pianotech List Subject: Re: Reminder Cards Mine says: "It's that time again to service your piano. Please call the office or email me to make an appointment." My return after the 1st week is around 10%..it marginally improves as the month moves on. However, if I do not get a reply within 4 months, I send another...and another..and another. Even those who have received reminders for 2+years appreciate the reminder, even if they're just now getting around to doing it. works for me, -Phil Bondi(Fl)
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