undesired business

[Fenton Murray]

>I don't understand how you can "hate" a piano. It's an inanimate object without feelings or emotions. What has it >done to you? 
Oh, Wim, you don't know the pianos I've seen. I not only hate the piano, but it's parents, grandparents, and even future generations not yet born.
Fenton

  ----- Original Message ----- 
  From: Willem Blees 
  To: dnereson at 4dv.net ; pianotech at ptg.org 
  Sent: Saturday, August 02, 2008 11:11 AM
  Subject: Re: undesired business


  I don't understand how you can "hate" a piano. It's an inanimate object without feelings or emotions. What has it done to you? 
  Now, if the piano is beyond repair, and just not worth working on. I gently tell the customer that the life span of a piano is 75 - 100 years, after which it it not worth it to repair any more. I then tell them "I am authorized to give the piano last rites."    

  If it's the customer you "hate", I would just tell them I prefer not to work for you anymore. 



  Willem (Wim) Blees, RPT
  Piano Tuner/Technician
  Honolulu, HI
  808-349-2943
  www.bleespiano.com
  Author of 
  The Business of Piano Tuning
  available from Potter Press
  www.pianotuning.com


  -----Original Message-----
  From: David Nereson <dnereson at 4dv.net>
  To: Pianotech List <pianotech at ptg.org>
  Sent: Fri, 1 Aug 2008 10:59 pm
  Subject: undesired business


  What words are used to tell a customer you hate their piano and don't want to work on it anymore?
      --David Nereson, RPT

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