[pianotech] Order Compensation?

Ron Nossaman rnossaman at cox.net
Thu Dec 18 14:56:01 PST 2008


> I started working on a hammer replacement job for a Baldwin Grand I am 
> working on.  The company made the bore hole too large.  I was told by 
> the man at the company ( a company who advertises in PTG magazine and 
> was recommended to me by some of our list ) that he didn't know why he 
> was having this problem and that he had made the hammers without a set 
> of shanks that I ordered from him.  Meaning I ordered shanks and hammers 
> from him.  He had the shanks sent seperately from the other side of the 
> country. 

How big is too big? What are the shank and bore diameters?


> My question is:  though this company is (hopefully) going to replace 
> these hammers by a date enough in advance for me to complete the job 
> albeit roughly, should I expect some kind of monetary adjustement in the 
> price I paid?  

> Steven Hopp

No.
Ron N



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