Jim, It's just wonderful, hearing someone else say this!!! It depends. "Prep" should take 5-10 minutes, really. And I have timed it, many, many times. But, time is relative. I feel my time is valuable, but I never find it wasted time when I talk with a widow that just needs to talk. Part of this business is great friendships and the love I have for clients. . .....If your kit is well organized and you have a "routine" down. 5 - 10. But NOT on the first visit, where you "tune the client". Best, Jim Busby Diane Hofstetter
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