[pianotech] age-old question of what to charge for almost nothing

[Brian Trout]

I do like the "good will" attitude of "just do it" and call it active advertising.  

 

But if you do charge for your visit, and it really wasn't much out of your way and didn't take long at all, you could always offer some kind of coupon for $XX off their next piano service.  It's sort of a way of saying, "Yes, I have to charge you for the house call, BUT, you'll get part of it back when you call me again (by using this coupon for a substantial discount)."

 

Personally, I'd rather just do it than deal with the future discount.  But it's an idea.

 

Brian 


 
> From: da88ve at gmail.com
> To: pianotech at ptg.org
> Date: Fri, 15 Jan 2010 03:49:44 -0700
> Subject: [pianotech] age-old question of what to charge for almost nothing
> 
> A piano teacher (not my client) calls me out of the blue to 
> come remove a pencil as soon as possible. It sure seems 
> callous, unfeeling, gouging, and unprofessional to charge a full 
> minimum 1-hour billing fee of $75 just to remove the pencil. 
> But if we don't, then word gets around that we're cheap, so 
> everyone calls expecting low rates, and we end up working for 
> free, almost. So do I go ahead and charge $75 just to remove a 
> pencil?
> --David Nereson, RPT 
> 
 		 	   		  
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