[pianotech] Return visit

[Richard]

List,
Client calls today (piano teacher) , and says "My piano doesn't  
right". It was tuned 10/30/09, Kawai kg-2.
We have just emerged from a two week bitter cold snap here in the NE,  
and many pianos have been 40+ cents flat that usually are not that bad  
in past years.
She has forced air and a wood stove about two feet from the piano.
She isn't buying my reply that the weather etc. is to blame. Of course  
she is an hour away, and I've arrainged to get to her next week.
She is a once a year tuning; I could use some advice on how to handle  
this situation.
Thanks,

Rick Ucci/ Ucci Piano