Tom Driscoll wrote: > Now this isn't a groundbreaking > solution to a complex problem but the attitude that finds the solution > here lends itself time and time again to more difficult and certainly > more interesting challenges. Tom, That's certainly the way it ought to work, but there's no need for personal resourcefulness these days. Now, from right in the customer's home, we can post to the technicians' Crisis Hotline, get a worldwide consensus of which way to turn the screw, and never have to figure even the simplest thing out for ourselves or remember any of it. So if the next screw encountered is a different color, we can post in again. Isn't it great? Ron N "What you have been obliged to discover by yourself leaves a path in your mind which you can use again when the need arises." -- G.C. Lichtenberg --
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