I think your imagination is getting away from you...I suggest you read my post again! I'm only talking about MY business policy. I looked at PTG ethics, etc. and nothing specific except adhering to good business practices...whatever that means. But, if I found out a PTG member was calling my customers and offering to tune their piano for less money that I charge, I would file a complaint to PTG. That is unethical in my book. Whether anything would come of it...I don't know. If a client of mine called around and went with someone else, I have no complaint. I wasn't worth the money. Like you, I don't care. I wouldn't be losing customers to you because of less money... '-] David Ilvedson, RPT Pacifica, CA 94044 ----- Original message ---------------------------------------- From: "David Love" <davidlovepianos at comcast.net> To: pianotech at ptg.org Received: 3/12/2010 2:45:02 PM Subject: Re: [pianotech] basic or full service >Rules about what exactly? Do you mean I must express to the customer my >preference that they should be loyal to the tech they used last and how dare >they call me and put me at risk for an ethics violation with the guild??? >Yipes! People switch techs for various reasons, sometimes because they >weren't happy, sometimes for cost, sometimes because someone referred them >to someone else and they don't have any particular gripe, sometimes because >you didn't wipe your feet or your breath stinks, sometimes because they're >just fickle and want to try something new. Who knows and who cares really. >I don't. I suppose if I purposefully went out to undermine somebody's >relationship with a tech I might be guilty of being unethical or at least a >schmuck. I certainly hope the guild doesn't have rules about under what >circumstance you can take on a new customer. If so, maybe we should insist >that all new customers submit their names and we draw assignments from a >pool. >Anyway, then I'd have to give back all those customers of yours I have now >(just kidding). >David Love >www.davidlovepianos.com >-----Original Message----- >From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf >Of David Ilvedson >Sent: Friday, March 12, 2010 1:32 PM >To: pianotech at ptg.org >Subject: Re: [pianotech] basic or full service >Aren't there PTG "rules" about this sort of thing...? Code of ethics? If >a piano owner calls me, I normally ask when it was last serviced. If they >say, 6 months or a year or whatever, I ask who tuned it last. If the tech >is someone I know to be good, I will let them know that and ask what was the >problem? Most of the time it is a referral or they didn't think the last >tech did a good job. >David Ilvedson, RPT >Pacifica, CA 94044
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