[pianotech] What do you say?

[Ryan Sowers]

I'm kind of surprised at how bugged many of you are at the prospect of
reminder calls. One more good reason to have an office manager. I have about
one no-show a year since we started regular reminder calls.

I hate, hate, hate no shows! And so do the clients! It's usually
very embarrassing for them. I usually only schedule 3 appointments a day,
sometimes 4. That takes Jean about 5 minutes worth of work to make those
reminder calls.
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