Again, precious business and life wisdom from Mr. Foote. Agree 100%. About time to do a business practices class again, Ed? Your perspective and experience are priceless. DA On Jan 3, 2011, at 4:59 AM, Ed Foote wrote: >>> What words, phrases, does one use to counter prospective customers who > try to talk you down in price? > > Greetings, > I tell them that my prices are not competitive, and that anyone else they call will charge them less. At this point the customer will either say they are glad to have found me, or thankfully run for the hills. This is good for both of us. I collected some bargain hunters early on, and it took several years of price increases to pare them from my calender. I had to compete on price when I first began, and had no reputation to recommend me, but at this stage of my career, (34th year), I am trying to distill my customer base to only those that are willing to pay top dollar. It is the only way I can take the time to do the best work I can (without feeling like I am being used), which is where the pleasure of piano work is, for me. > Anything less would create a resentment in myself, and I would rather be a resentment than have one. > Regards, > Ed Foote > > >
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