Thanks for the very interesting replies. Yes, I can see that my problem is engaging the customer, a typical call would be: "Hello, can you tell me how much you charge to tune a piano?" "My standard fee is £xxxx." "Okay, thankyou very much, Bye" What is your typical call? Lee On 28 July 2011 05:24, Ryan Sowers <tunerryan at gmail.com> wrote: > One important thing to have down is your 30 second resume. Write it down, > rehearse it. It will come in handy more often than you might think. > > On Wed, Jul 27, 2011 at 7:20 AM, lee innocent <ljinno at googlemail.com>wrote: > >> Hello All, >> Wondering how most of you clinch appointments from telephone enquiries. This >> is not my forte! These calls tend to be very short once I tell them the >> price. How do you handle telephone enquiries? >> >> > > > > -- > Ryan Sowers, RPT > Puget Sound Chapter > Olympia, WA > www.pianova.net > -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://www.moypiano.com/ptg/pianotech.php/attachments/20110728/051006c2/attachment.htm>
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