---------------------- multipart/alternative attachment List: Sorry. Let me elaborate. 1) I don't know what "ordered from the internet" means for sure. That is the customers term. He avoided the chance to purchase a properly prepped and tuned Yamaha from a local dealer in favor of purchasing, as he indicated, "from the internet". The movers brought the piano up 3 flights to his apartment and left it. They did not even remove (nor had any dealer removed) any of the shipping blocks. 2) At least in part, the action was "bouncing" because there had been no dealer prep. I do dealer prep on a regulare basis, so I am quite familiar with standard procedures required. In fact, it appeared as though there had either been a problem with the piano during delivery, although I did not locate any specific damage, or this piano had not been regulated very well even at the factory. The key level was not too bad, but the dip is very uneven, and there is no lost motion, infact the hammer shanks do not even rest on the rail. The other apparent cause of the bouncing is the quality of the aluminum action rails compounded by the fact that there are brackets only on the ends. No support in the middle at all. 3) I don't have a "local" Kawaii dealer, so I don't see many new Kawaii pianos. This one is a model K-25. A model that is very similar in size at least to the P-22 but not nearly as well constructed an instrument. 4) I did not intend to suggest that this was the "worst piano I have ever tuned" only that it was the worst Kawaii I had ever tuned. I have tuned many kincaids, whitneys, memphis aeolians and even a fair number of lowreys. There are many many pianos out there that are far worse than this one. 5) I did share all my concerns and suggestions of what work should be done that the customer avoided in his quest to save a few bucks. I am currently waiting to hear from him about going ahead with the somewhat overdue "after-dealer prep". I hope this clears things up. will wickham ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/c2/c6/50/48/attachment.htm ---------------------- multipart/alternative attachment--
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