No-show fees?

[Piannaman@aol.com]

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In a message dated 5/29/03 3:30:29 PM Pacific Daylight Time, Wimblees@aol.com 
writes:


> 
> 
> When I had my store, we had this on the bottom of the sales and rental 
> contracts, right under the customer's signature. 
> 
> Date of Free Tuning: _________Time________
> 
> The free tuning is for your benefit and protection. If we do not get
> a cancellation call prior to our arrival, you will forfeit the free tuning. 
> Call 962-5774 to reschedule the appointment. 
> 
> Very seldom did I have a no show.
> 
> Since we also had some problems, occasionally, with people forgetting about 
> the delivery of their piano, we also had this at the bottom of the contract. 
> 
> Date of Delivery: _________Time________
> The delivery is subcontracted by another company. If you are not home when 
> they arrive, you will charged an additional $100 moving fee. Call Bill's Piano 
> Moving at 621-6258 to reschedule the appointment.   
> 
> 
> 
> Wim 

Wim,

These are great suggestions.  This way, everyone knows exactly where they 
stand.

Thanks,

Dave S.

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