Who gets the bill?

[Alan]

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This comment interested me: "The piano should function at a basic level =
when
this fresh from the factory, at the very least, in my opinion."
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That is certainly true, BUT I also feel that no dealer should deliver a
grand piano with knuckles sitting on their jacks--it's just too badly =
out of
spec. I know this is an age-old battle but, ultimately, I feel that it =
is
the CUSTOMER who has a right to a delivered piano that is properly set =
up
and regulated. Actually, the customer is the only person in the chain =
who
has every right to be ignorant about these things and to assume that the
piano is right.
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Or am I all wet?
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Alan R. Barnard
Salem, MO


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