[pianotech] give us instructions, was Re: New Format

[tnrwim at aol.com]

Again, drawing from my IT background, Wim, that is - not - likely to
appen. Because that would require a - volunteer - to be a - "technical
riter".
And, i as being a technical writer, from before, can tell you - hardly
ver - the procedures come out - before - the project is near the end.
Which, in the past, I have written computer operators' procedures,
rocedures for management and complete - and - tested "disaster recovery
rocedures"
If I had only known,
uaine

Don't under-estimate the abilities of our own web guru's. Give them a chance to show what they can do, before categorically dismissing them. Or are you suggesting that just because you spent time in IT, your 're the only one who is capable? 

Wim





-----Original Message-----
From: Duaine Hechler <dahechler at att.net>
To: pianotech <pianotech at ptg.org>
Sent: Wed, Mar 9, 2011 3:47 pm
Subject: Re: [pianotech] give us instructions, was Re: New Format


On 03/09/2011 07:29 PM, tnrwim at aol.com wrote:

     So the piano has been delivered and the client is not happy with
     the new hammers. Luckily, we kept the old hammers, shanks and
     flanges and we can keep them until we figure out if there is a
     better solution for the client.  

 As much as I don't like the new concept, in this case, sometimes it's
 just a case of the client getting used to the new hammers.
  
 To get a little technical here, I tell my clients up front that
 because the hammers were worn out, she wasn't hearing the real sound
 of the piano. But that after I rebuild the piano, the piano is going
 to sound different than what she was used to, and what she is hearing
 it is really the way the piano is supposed to sound like.
  
 So back to this issue, perhaps what happened was that we weren't told
 ahead of time that there was a serious problem with the list serve,
 and that not only will the new format be different, but it will be the
 way it supposed to be done, and that we need to get used to it.
 I would like Ron, Andrew, the HO, or someone, to post correct, easy to
 understand, step by step instructions, that computer illiterate people
 like me can understand, how the new system works, and how we can best
 navigate around the new format.
  
 Wim
gain, drawing from my IT background, Wim, that is - not - likely to
appen. Because that would require a - volunteer - to be a - "technical
riter".
And, i as being a technical writer, from before, can tell you - hardly
ver - the procedures come out - before - the project is near the end.
Which, in the past, I have written computer operators' procedures,
rocedures for management and complete - and - tested "disaster recovery
rocedures"
If I had only known,
uaine
-- 
uaine Hechler
iano, Player Piano, Pump Organ
uning, Servicing & Rebuilding
eed Organ Society Member
lorissant, MO 63034
314) 838-5587
ahechler at att.net
ww.hechlerpianoandorgan.com
-
ome & Business user of Linux - 11 years


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