BAD, BADD, PIANO

[RptBob1 at aol.com]

In a message dated 9/14/2006 4:10:57 P.M. Eastern Standard Time,  
mkurta at adelphia.net writes:

offering  to tune the next piano they purchase at 1/2 or no charge 
would pacify this  customer.  It may not be a perfect solution, but might be 
a less  bitter pill for you and the owner.
Mike Kurta 


And if he actually buys the piano, it will be about 25 years before he  needs 
it tuned again.  This kind of customer does not truly appreciate the  art - 
he looks at us as servicepeople who he will get the most out of for the  least 
loyalty.  
 
Have seen this type for over 25 years.
 
But I'll bet he keeps his prize possessions new and in repair.  Car?  
Television? Computer? and on and on.  
 
Bob Bergantino
 
 
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