Courtesey Call

Willem Blees wimblees at aol.com
Sun Apr 13 13:11:49 MDT 2008


Paul

What my predecessor said, which has resulted in a lot of customers who don't' play the piano any more, "to protect your investment", the piano needs to be tuned at least once a year. It's worked, because about half of the customers I have tuned in the past 6 months don't play the piano, or their kids have left the house, but they still insist on getting their piano tuned. 


Willem (Wim) Blees, RPT
Piano Tuner/Technician
Honolulu, HI
Author of 
The Business of Piano Tuning
available from Potter Press
www.pianotuning.com


-----Original Message-----
From: Floridapianosvc at aol.com
To: pianotech at ptg.org
Sent: Sun, 13 Apr 2008 3:50 am
Subject: RE: Courtesey Call



Hello,

?

I believe that it is up to the discretion of the tuner to remind the client of an appointment that is already set up in the books, 6 months or 1 year.

?

The question remains:? How would you word the phone call reminding existing clients that a year has gone by and it is time to tune the piano.... 

?

Of course they will say, "It does not get played" or "I have no money", what then do you say?

?

Paul




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