Failed string splicing -- charge for time?

[AlliedPianoCraft]

Dave, I must agree! You get paid to do a job. If you are not successful (for whatever reason) in completing that job, then how could you charge for that?

On the other hand, you have the opportunity to sell them a bass restringing job. One door closes and another door opens. Explain that the piano has a poor scale design and that they can expect the possibility of other strings breaking.

Al Guecia
  ----- Original Message ----- 
  From: Porritt, David 
  To: Pianotech List 
  Sent: Saturday, April 19, 2008 1:58 PM
  Subject: RE: Failed string splicing -- charge for time?


  I've been reading this thread on charging for repairs-that-fail with interest.  I don't want to be ridged but in general I've always thought of a repair as a repair.i.e. it's either fixed or not fixed.  If it's not fixed I've not felt that I could charge the customer for not fixing it.  If I've had doubt about a possible fix working, I've explained it to the customer and left it up to them if they want to pay for an attempt at a fix.  If I'm confident I can fix something and I fail, then I don't charge.  I've just never figured out how I'd list it on the invoice.  Something like: "couldn't fix (whatever)...$10.00"  ?!?

   

  dave

   

   

  David M. Porritt, RPT

  dporritt at smu.edu

   

  From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of Fenton Murray
  Sent: Saturday, April 19, 2008 12:49 PM
  To: Pianotech List
  Subject: Re: Failed string splicing -- charge for time?

   

  Do you charge for your splicing attempts that fail? :-)

  Any repair that I consider my self an expert at I charge for, if I'm learning or experimenting and it fails, I might eat it.

  Fenton

   

    ----- Original Message ----- 

    From: John Formsma 

    To: Pianotech List 

    Sent: Friday, April 18, 2008 3:36 PM

    Subject: Re: Failed string splicing -- charge for time?

     

    On Fri, Apr 18, 2008 at 9:50 AM, Joe And Penny Goss <imatunr at srvinet.com> wrote:

    Hi John,

    With the concert use and distance. I would not replace the string, but alter the damper head to control sustain.

    I have never been able to splice a Yamaha bass string. The swedge seems to be too close to where the knot is,

    and the string breaks again every time. But still I try to splice.

     

    Joe,

     

    The strange thing about it was that the damper worked without needing any modification.

     

    I should have mentioned before that the splice was above the pressure bar. The string broke at the tuning pin.

     

    Do you charge for your splicing attempts that fail? :-)

     

    -- 
    JF 
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