[pianotech] [OT] Higher Logic & Correction

[Dale Probst]

Mike,
I'll try to respond to the best of my knowledge. Replies interspersed in
blue:

-----Original Message-----
From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Mike Spalding
Sent: Saturday, July 02, 2011 10:25 AM
To: pianotech at ptg.org
Subject: Re: [pianotech] [OT] Higher Logic & Correction


Dale,

I'd like to form an opinion and let my RVP know what I think, but can't
do that without more information.  Who do I need to ask, and how do I
need to ask, in order to find out which of the software issues HL is
working on, and when each task will be completed?  Everyone I've tried
so far has ignored or deflected my request for info:  my RVP, the
project manager, all board members who monitor this list, even you have
attempted to deflect my query with a guilt trip about joining the board.
 
Excuse, I didn't realize it was a guilt trip to suggest Board service, I
thought it was a compliment. I can't answer your other questions because I
don't know any specifics. I do know they are working on things but that's
all.


Predicting the future is risky business, but I'll give it a try:  Next
week at Council, with a compliant audience which is much more PTG-L than
Pianotech, there will be a presentation summarizing the correction and
improvement work being undertaken by HL.  Discussion of a motion to
continue with HL forums will be limited to 8 minutes, and the motion
will pass.
 
Discussion can be and usually is extended to whatever length the delegates
think is necessary to address the issue on the floor. 

If the info will be available for that presentation at Council, it
should be available now for all Pianotech participants.  If we knew what
HL is working on, and when they have committed to roll out the
revisions, then we could make an informed decision on how to tell our
delegates to vote, and also let our RVPs know our opinions.  I'm
optimistic that many of us would support staying with HL if we only knew
how hard they were working to make the necessary corrections and
improvements to the software.
 
I know they are working on it and the board members are working on it beyond
that I don't know any specifics. 

A careful read of the various negative posts of the last week reveals a
common theme:  that the Pianotech participants feel undervalued,
disrespected, and underinformed.  All I'm asking is that you bring us
into the discussion, share existing information, and make us part of the
decision process.  It shouldn't be that difficult.
 
Once again you assume I know more than I know. I'm not lobbying to keep HL,
I just saying that if you want participation in this list serve to improve
you need to post  piano related topics and for it to continue volunteer time
to maintain the lists. You have already taken a positive step by passing
along your concerns. If you want to go beyond that, serve as a delegate or,
at the risk of insulting you again, run for office. It's a democracy run by
volunteers on their own time. You can be one or not, it's your choice, no
guilt intended. I got involved because I saw some things that needed
changing. That's why most people do. 
 
Best,
Dale
Dale Probst RPT
Registered Piano Technician
Ward & Probst, Inc.
www.wardprobst.com <http://www.wardprobst.com/> 
dale at wardprobst.com
 



 
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