Marshall, If the piano is out of tune in an entire section. . . for instance, the low tenor has gone flat, but not the rest of the tenor, you have a way of pointing out that there is a humidity problem. That's very different than random unisons being out. ---Tom > Tom Gorley > Registered Piano Technician > On Jan 10, 2012, at 2:58 PM, ed440 at mindspring.com wrote: > Marshall- > > You are building a new business, building relationships that can serve you well in your community. > Going back on a recall is an investment in your future. > Aren't you glad they called you back, instead of just deciding your tunings are unstable and calling someone else? > Meanwhile, get a hygrometer and always, always record the temperature and humidity when you tune, write it on your invoices, in your tuning log, and if you leave a card, write the date, temperature and humidity of the tuning. > Smile through the darn-it-all details, and turn them to show your good will and generosity. > > Ed Sutton > > -----Original Message----- >> From: Marshall Gisondi <pianotune05 at hotmail.com> >> Sent: Jan 10, 2012 4:37 PM >> To: pianotech at ptg.org >> Subject: [pianotech] tuning stability or the piano >> >> >> Hi everyone, >> I tune pianos for two school districts, and the one is a new one I acquired this past fall. I tuned a Henry F Miller grand an oldie for their middle school back in December. I received a call that the piano sounded out of tune or the tuning was off. The secretary of course couldn't go into detail because this information was second hand. I didn't speak with the music teacher directly who brought this to her attention. >> >> So here's my dilema. I can go back and check it out and retune it if in fact it needs it, but the secretary informed me that they wouldn't pay for an additional tuning. So I either have to save my reputation and do it for nothing if in fact it needs a tuning, or tell them no I won't tune it for free. So has this hapened to anyone, a piano's tuning drifting in such a short time? Is it me or this old piano? How does one truly know who's at fault, and how do you convince a school that it's the piano and not me. I told the secretary that this is something unusual, and that I typically get compliments on how long my tunings stay. I have this overwhelming need to save my hide/reputation, and I feel worried that my career is being hurt. How do you guys handle this flood of emotional uncertainity when y our skills are being challenged? I know I was trained well. I know I pour a lot into every piano I tune. How can I be assured that it's the piano in this case? Thanks >> Marshall >> >> Marshall Gisondi Piano Technician >> Marshall's Piano Service >> pianotune05 at hotmail.com >> 215-510-9400 >> www.phillytuner.com >> Graduate of The School of Piano Technology for the Blind www.pianotuningschool.org Vancouver, WA >> >> >> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://www.moypiano.com/ptg/pianotech.php/attachments/20120111/f50f0a2b/attachment.htm>
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