Help with bad tuning

Terry terry@farrellpiano.com
Wed, 15 Dec 2004 06:32:19 -0500


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"When it is evident the piano will not hold after one tuning..."

What conditions might support this conclusion? Shouldn't this be decided =
before tuning?

"If the strings feel they won't break..."

How do you make this determination?

"...I pull them a couple of cents sharp."

There are more accurate ways.....

"It's amazing how it will hold."

Why? I think you should be able to plan on it.

Terry Farrell
  ----- Original Message -----=20
  From: Kenny Finlayson=20
  To: pianotech@ptg.org=20
  Sent: Tuesday, December 14, 2004 3:07 PM
  Subject: Help with bad tuning


  Hi Doug Renz in Rochester NY.

  =20

  When it is evident the piano will not hold after one tuning, tell the =
customer he needs a pitch raise. For a pitch raise, I charge little more =
than half that of a tuning. The cost of a tuning, after all, includes =
the expense of a car and time wasted on transportation. A second tuning =
should not include all of that.



  On the pitch raise, I do not spend time fine tuning. I can get it done =
in little over a half hour. If the strings feel they won't break, I pull =
them a couple of cents sharp.

  =20

  Then a good tuning on top of it. It's amazing how it will hold. If it =
is a full tone out, tell him he'll have to tune it again in three to six =
months.=20

  =20

  If the customer can't live with paying 1 =BD times more for a tuning, =
tell him to get someone else. There is good reason for this, namely the =
problem you ran into - now he thinks you're a lousy tuner. Let someone =
else look after him.=20

  =20

  Kenny Finlayson, RPT

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