Customer Locations

Cy Shuster 741662027@theshusters.org
Wed, 15 Dec 2004 17:57:51 -0500


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It's up to you.  I moved my business out here this spring, so I'm going =
everywhere to get business, up to 100 miles one way.  If I can schedule =
three pianos within 20 or 30 miles of each other, I'm happy; otherwise, =
I charge a proportional travel fee (like about $10).  Most of my =
customers are clustered about 45 miles from me (another tuner has most =
of the customers in my city -- and has referred others to me).

Some people charge by the mile on top of their base fee.  Once you build =
a customer base, you can schedule them more conveniently.  I've =
seriously looked at the economy of staying overnight vs. coming all the =
way home and back...

You can break the mood with the travel fee by mentioning your =
drive-through window tuning discount of half off, if they come to you... =
:-)

--Cy Shuster--
Bluefield, WV
  ----- Original Message -----=20
  From: Doug Renz Piano Tuning=20
  To: Pianotech=20
  Sent: Wednesday, December 15, 2004 4:20 PM
  Subject: Customer Locations


  How far away from your home (or place of business)
  does one tune or service a piano? 25 miles, 50 miles, 100 miles?
  15 minutes, 30 minutes or 1 hour to travel to a customer.

  I am tuning piano's that are about 40 minutes away at this point
  which is not too bad, but could do more business if it was in the =
rural
  parts of where I live.=20

  If you do go a long way to service a piano, to you charge a fee for=20
  something like this?  Any thoughts?=20

  Thanks.

  Doug Renz
  Associate PTG=20
  Rochester, NY
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